Refund Details

This Refund Policy explains how refunds are handled for purchases made from ZYRON.

Before Requesting a Refund

Please contact us at info@zyronoptics.com with your order number and reason for the refund request. Some items may need to be returned and inspected before a refund can be approved.

Refund Eligibility

Refund eligibility depends on the item condition, original order details, and whether the item meets the requirements in our Returns & Exchanges policy.

Approved Refunds

If your refund is approved, it will be processed back to the original payment method when possible. Processing time may vary depending on your bank, card issuer, or payment provider.

Shipping Costs

Original shipping charges and return shipping costs may be non-refundable unless required by law or unless the return is due to our error.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and photos so we can review the issue.